Articles Posted in Cruise Ship Litigation

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We began reporting on the Costa Concordia as soon as the tragedy occurred on Friday, January 13th, 2012. That night, thousands of passengers lived through a collective nightmare which ended in the most blatant mishandling of an emergency aboard a large cruise ship since the Titanic. Every single passenger aboard the Costa Cruise thought they were going to die at sea. Ultimately thirty-two passengers perished that night.

Four passengers currently in litigation provided a unique insight into what passengers aboard a stranded and sinking cruise ship were thinking and experiencing. What became crystal clear is the breakdown in communication and level of negligence displayed by Costa Cruise Lines employees of all rank.

Our four passengers were traveling together as a group and thankfully escaped the sinking ship. All four owe their luck to self-reliance and the common-sense of ignoring what Costa Cruise crew members were ordering passengers to do.

At approximately 9:00 p.m., all four friends met for dinner in the fourth floor dining room, where they were seated at the lower level. Shortly after they sat down, the ship suddenly tilted to one side, knocking over some glasses and plates. Everyone, passengers and crew-members alike, was stunned, however, within a couple of minutes, the restaurant patrons were assured by the dining staff that there was no problem.

Only minutes later, the ship sharply tilted to an extreme angle, sending all of the dishes and food on their table to the floor. This scene was replayed across the entire dining room as dishes and plates went flying everywhere. The angle of the ship was so severe that even tables were sliding across the floor, bringing to their minds the movie scenes of the sinking Titanic, which was the only cruising experience three of them had at the time.

Massive panic in the dining room broke out as families and friends attempted to protect children and loved ones and to make their way to safety through the chaos without any help from the staff.

After receiving no assistance or instruction from the staff, our group of friends quickly determined that they could not rely upon the ship’s personnel and would have to take the appropriate steps to save themselves. Remembering having seen life jackets in their closets, they fought their way through the flying china, furniture and panicking passengers out of the dining room, further impaired by the severe angle of the ship, which had also caused water to flood out of the galley on to the floor. After escaping from the dining room, one of the four friends became separated in the madness from the other three, who managed to stay together until the end.

The now smaller group fought its way through the maddening crowd of screaming, running and panicked passengers. One of them, a female passenger, slid in water which flooded out of the galley, turning the polished floor in the foyer outside of the dining room into an ice rink. As she slid across the tilted foyer, she only came to a stop after bashing into a metal column in the center. After someone helped her up, she continued to run through the chaos in an effort to catch up with her two other friends.

As they continued to run toward their cabins, they were all terrified and feared that the ship was going to sink. Since none of them were good swimmers, they all were afraid that if they had to jump overboard without a life jacket, their chances of survival were poor.
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Cruise lines sell tickets by promising dream vacation while sailing on floating cities around the world. Wanting the best vacation is the common denominator of each and every cruise passenger before they board a cruise ship. Sadly, for a lot of cruise passengers, their experience will be remembered for the wrong reasons.

Below is a list of 10 important tips that every cruise passenger should know before they get on a cruise ship, in case they become injured on the ship or on a shore excursion:

  • Save a copy of your ticket contract. The ticket contract is a 15- to 20-page document forwarded to you by the cruise line upon purchase of the cruise. This important document contains legally binding documents that will affect any potential claim or lawsuit against the cruise line.
  • Document the incident. You must take your own photographs of the scene of the incident. This is crucial to determine not only exactly where an incident took place, but to have evidence of the conditions of the area in fall cases.
  • Write down the names and rank of any and all crew members you come into contact with, and interact with, after the incident. Document who spoke to you or your relatives, and friends. Document the questions you were asked and more importantly the answers your provided.
  • If you need medical care while on ths ship after an incident takes place, do not leave the ship without requesting and obtaining a copy of the medical records, as well as a copy of any and all x-rays, scans, or studies performed by the ship’s doctor.
  • Avoid one of the biggest and most common mistakes injured cruise passengers make: Do not rely on cruise employees being helpful when you are involved in an incident with injury. Cruise employees are trained to shift into a crisis management gear once an incident occurs. They will not only attempt to diminish your injuries, but more importantly, they will be reticent to assist you with anything. Once you sustain an injury, cruise companies stop seeing you as a paying passenger, but rather as a future claimant. As such, do not expect assistance, and do not rely on cruise employees to do anything to make the rest of your cruise a “dram vacation” any longer.

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Since the tragedy of the Costa Concordia occurred last January off of the coast of “Isola del Giglio”, Costa Cruise Lines has been in a public relations storm that seems never-ending.

Captain Francesco Schettino, the ultimate responsible person aboard the sinking ship, was arrested the day following the events.

This week, the Court of Cassation, the highest court in Italy, confirmed the lower court’s decision to maintain a house arrest order against Schettino. The decision is motivated by several factors that we have discussed in prior articles. Mainly, the Cassation’s judges believe that Schettino has shown little resilience in performing command function or in handling responsibility for the safety of persons under his care. The decision further explains that the Captain of the cruise liner proved to be unable to manage a crisis and to ensure the safety of his passengers and crew (by abandoning ship) and that there would be a risk of a repeat of the disaster if he were given command again. Ultimately, the Court of Cassation seems to agree with the criminal charges Schettino is now facing, which include multiple manslaughter, causing the accident, and abandoning ship.

As a result of the very public downfall of Captain Schettino, Costa Cruise Lines’ public relations’ policy has been very clear. Blame Schettino for his extraordinarily dangerous decisions as Captain and hope to deflect any and all responsibility from the cruise line company. That strategy might have worked initially, but new found information reveals that Costa Cruise may have a systemic problem at hand when it comes to safety practice.
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One hundred days have passed since the tragic events of the Costa Concordia which saw the confirmed death of 30 cruise passengers and the disappearance of 2 additional passengers whose bodies have yet to be found.

It took more than 100 days for the cruise industry to agree on three new safety measures. The announcement of the new policies by the cruise industry through Cruise Lines International Association (CLIA) and the European Cruise Council (ECC) is all over the print and digital media and looks more to be a public relations coup than addressing the true concerns and lessons that were learned from the events that led to the sinking and grounding of the Costa Concordia.

The first measure proclaims that cruise ships will now have more lifejackets aboard than are required by law; Limiting access to a ship’s bridge at potentially dangerous times; and requiring cruise ship routes to be planned in advance and shared with all members of the bridge team.

The second and third measures are directly addressing errors which may have contributed to the Costa Concordia’s demise. Last January, Captain Schettino had invited a female passenger to the ship’s bridge, which according to witnesses, distracted not only the Captain, but the rest of the bridge team.

One should wonder why it took over 100 days for the cruise industry to figure out that bringing passengers to the bridge of a ship when the captain and the bridge team are maneuvering the ship is a terrible idea. The third measure is equally baffling. Why did it take until April of 2012 to require a bridge team to agree the ship’s route before the ship sails and stick to the route? What has happened to common sense?
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In the early morning hours of the day on Monday, Barbara Wood, a 47-year-old cruise passenger from Middleborough, Massachusetts, hit her head while falling down the stairs aboard the Liberty of the Seas, Royal Caribbean Cruises.

Clip_s2.jpgThe investigation is still ongoing at this time, but some details have already come to light. Mrs. Wood was on a five day cruise which stopped in Cozumel, Mexico and was to end at Port Everglades on Monday morning. Some passengers reported hearing an alert made over the ship’s speakers between 1 and 2 a.m., when the incident occurred.

At that time, Barbara Wood left the ship’s Catacombs nightclub and was allegedly on her way to her cabin. On her way, she slipped on a step while going down the stairs and in her tumble, she hit her head. She was taken to the onboard infirmary when she was pronounced dead about one hour later, before the ship could reach the port according to the cruise line’s spokesman.

Clip.jpgit is unclear at this time what caused the woman to fall to her death. An autopsy will be performed within the next 48 hours to determine the exact cause of death. The autopsy will also help ascertain whether alcohol played a role in the fatal incident or whether investigators should look into the stairs in question as a possible reason for the cruise passenger to slip.

One of the passengers who witnessed the incident, Missy Whitlock, told the media that “[s]he fell down the steps. There was a lot of blood.”

This is the second cruise passenger in as many days that has fallen and died while on a cruise ship. This morning we reported that a cruise passenger fell off a platform located in the atrium of the Carnival Fantasy.
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In a previous article, we have listed the reasons why the Costa Concordia cruise passengers will have a strong legal argument to lift the cruise company’s limits of liability under the Athens Convention.

The language contained in the Convention allow the cruise liner to limit is financial liability to a maximum of $72,000 per passenger affected by this tragedy for their personal injury or death. However, Article 13 of the Athens Convention does provide that if a passenger is able to prove that their damage resulted from an act or omission done [ . . . ] recklessly and with the knowledge that such damage would probably result, then the limits of liability of the Athens Convention would not apply.

Thumbnail image for costacondoria-space_resize.jpgThe latest information coming out of the office of Italian prosecutor Francesco Verusio is the most damning evidence of recklessness yet on the part of Captain Schettino.

In a new audio recording released Thursday, Captain Francesco Schettino is heard communicating with Livorno port authorities after the ship had hit a reef and before the ship began capsizing. In the exchange, a port authority officer tells Schettino that they have heard from a crew member that there had been a major incident during dinner and that plates and glasses had slammed onto passengers.

Schettino was quick to reassure the officer that everything on board was fine and replied that the incident in question was caused by an electrical blackout and that the crew is “verifying the conditions on board“. Captain Schettino failed to mention that the ship had hit a reef.

New accounts by crew members are beginning to surface six days after the incident. French stewart Thibault Francois told French Television that the captain sounded the alarm too late and did not order or instruct the crew to evacuate the ship until it was too late and the ship had already begun listing on its side and taken in a substantial amount of water. Eventually, crew members started lowering lifeboats on their own.

Francois said “the captain asked us to make announcements to say that it was electrical problems and that our technicians were working on it and to not panic”. “There were no orders from the management,” he added.

Another crew member, Mukesh Kumar who was one of the many ship’s waiter said that “the emergency alarm was sounded very late,” only after the ship “started tilting and water started seeping” in. “The ship shook for a while, and then the crockery stated falling all over,” said Indian Kandari Surjan Singh, who worked in the ship’s galley. “People started panicking. Then the captain ordered that everything is under control and said it was a normal electric fault … so people calmed down after that.As reported by the Associated Press.

cruiseshiplaw.jpgFor additional information about cruise ship litigation and cruise ship law, visit Leesfield & Partners’ Cruise Ship Law Center.

It now sounds that Captain Francesco Schettino attempted to minimize the incident telling the Livorno port authority that the incident was only a blackout and nothing else. He intentionally omitted to advise that the ship had hit a reef. That fact alone unquestionably resulted in the coastal rescue efforts to be delayed by at least 40 minutes. The ship hit the reef at approximately 9:30 p.m. and it is not until 10:10 p.m. that the “Abandon Ship” signal was sounded.

An Italian Judge will have to decide whether lives could have been saved had the port authority been told by Captain Schettino the true nature and potential extent of the seriousness of the incident. The judge will also have to decide whether Captain Schettino was reckless in announcing to passengers that the incident in question was only an electrical issue and that everything was under control. As a result, the evacuation was also delayed until it was clear that the ship was taking water and began capsizing.

In another sad news, the search and rescue efforts found four additional bodies in the wreckage of the ship. The number of fatalities rose to 15. There are still 17 people who remain unaccounted for, including 2 Americans, Barbara Heil and Gerald Heil.

Captain Schettino remains under house arrest. He faces up to 15 years in jail if found guilty on charges of manslaughter and abandoning his ship.
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Sinking-Costa-Concordia-o-001.jpgThe Athens Convention establishes a comprehensive integrated system to govern the liability of cruise ship operators for personal injuries and property damage sustained by its passengers. It contains standards for establishing liability and permissible defenses as well as its own statute of limitations and venue provisions. The Convention was primarily motivated by a series of uninsured ferry disasters occurring in a number of underdeveloped countries.

Amid the Costa Concordia tragedy, it seems very likely that cruise passengers will have to file any lawsuits in Genoa, Italy, where the cases will be subject to Italian law. Courts in the United States have consistently upheld the choice of law clauses contained in cruise passenger tickets absent evidence that “enforcement would be unreasonable and unjust”, ” the clause was invalid for such reasons as fraud or overreaching”, or “the enforcement would contravene a strong public policy of the forum in which the suit is brought”.

More importantly, as part of this comprehensive system, the Athens Convention allows the carrier to limit its liability for passenger personal injury or death in the absence of its reckless misconduct. The current monetary limitation in U.S. dollar is approximately $72,000. The operative words are “in the absence of [the carrier’s] reckless misconduct.” Specifically, Article 13 of the Athens Convention provides that the carrier will lose its right to limit liability where it is proven that the damage resulted from an act or omission done with intent to cause damage or recklessly and with the knowledge that such damage would probably result.

Can Costa Concordia Passengers prove that the carrier acted recklessly and with knowledge that damage would probably result and lift the carrier’s right to limit its liability?

Here are the pertinent facts that have come to light thus far:

The cruise ship deviated from its original course
According to court documents filed today in Italy, Captain Francesco Schettino admitted to a judge that he made a mistake in steering the ship too close to the Island of Giglio. Captain Schettino deviated from the ship’s programmed route and came 0.28 nautical miles (less than 600 yards) from the coast.

The cruise ship intentionally deviated from its original course
Head waiter, Antonello Tievolli, reportedly did not ask the captain to steer towards his native island, but he nonetheless told his family that he would be passing by that evening and his sister, Patrizia Tievoli, shared his whereabouts on her Facebook profile by posting the following wall post: “In a short period of time the Concordia ship will pass very close. A big greeting to my brother who finally get to have a holiday on landing in Savona”.

Captain Francesco Schettino abandoned ship
According to an audio recording, which is now part of the prosecutor’s case against Captain Schettino who is currently under house arrest and facing criminal charges for manslaughter and for abandoning ship, it is established that the ship’s captain did leave the cruise liner before all passengers were evacuated and ashore.

The cruise company confirmed ship’s deviation was not authorized
Pier Luigi Foschi, chairman of Carnival’s Italian unit, Costa Crociere confirmed at a press conference in Genoa on January 16, that the Costa Concordia ran aground at about 9:45 p.m. on January 13, within hours of leaving a port near Rome to continue a Mediterranean cruise. The ship’s route was set electronically before it left, and the cruise liner should not have been so close to Giglio Island. Foshi added “the fact that the ship strayed from that course can only be due to a maneuver that was not approved, not authorized nor communicated to Costa Crociere by the captain of the ship”.

The cruise company knew of the common practice to sail close to the Island of Giglio
It has now surfaced that it was common practice for the Costa Concordia to deviate from its original route and to sail dangerously close to Giglio Island. An amateur video footage was recently posted online showing the Costa Concordia sailing off the coast of the island, closer to the shore in August 2011 than it did on January 13.

Italian Prosecutor qualifies Captain’s Schettino’s behavior as reckless
In a recent interview to the media, Italian Prosecutor Francesco Verusio declared that “the unscrupulousness of this reckless maneuver that the commander of the Costa Concordia made near the Island of Giglio is something that is inexcusable. From the investigation we carried out straight off the incident, we are certain that the captain of the ship was on the command bridge and the control of the ship was in his hands. This risky maneuver that the captain performed sailing close to Giglio Island without due caution caused the impact that we all saw. The captain is in a very difficult position because we are sure that he abandoned the ship when many passengers were still waiting to be evacuated”.
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A newly released audio exchange between Port Authority and Costa Concordia Captain Fransesco Schettino was released today. Below is the transcript of the exchange:

Captain Schettino: It’s Capt. Schettino.

Port Authority: Schettino, listen to me, there are people trapped onboard, now you go back, you will go with your rescue boat under the stern of the ship, there are some steps, you climb those steps and you get onboard and you get back to me letting me know how many people are on board. Is that clear to you? I am actually recording this conversation captain.

schettino.jpgPort Authority: Speak in a loud voice.

Captain: So, the ship right now …

Port Authority: Speak in a loud voice! Put your hand by the microphone to cover it and speak up! Is that clear?

Captain: So, right now the ship is tilted…

Port Authority: I understand that. Listen to me, there are people that are getting off using the rope ladder on the stern side, you go back there and you go up that ladder the opposite way, you go onboard the ship and you tell me how many people [are there.] And what they need. You tell me if there are children, women or people that need assistance and you give me a number for each one of these categories is that clear?

Captain: Officer, please.

Port Authority: There are no “pleases!” Get back on board! Please assure me that you are going back on board.

Captain: I am here on the rescue boat. I’m right here, I didn’t go anywhere else, I’m here.

Port Authority: What are you doing captain?

Captain: I’m here to coordinate rescue operations.

Port Authority: Do you refuse to do that?

Captain: No, I’m not refusing to do that.

Port Authority: Are you refusing to back on board?

Captain: No, I am not refusing to go back. I am not going because the other rescue boat stopped.

Port Authority: Get back on board! This is an order! You don’t need to make any other assessment. You have declared that you have abandoned ship, therefore I’m in command. Get back on board right now is that clear?

Captain: Officer…

Port Authority: Can you not hear me?

Captain: I’m getting back on board.

Port Authority: Then go! And call me right away when you are on board. There’s my rescuer there.

Captain: Where is your rescuer?

Port Authority: My rescuer is on the stern side, go! There are already bodies, Schettino! Go!

Captain: Officer how many bodies are there?
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The Eleventh Circuit Court of Appeal’s recent decision in Johnson v. Royal Caribbean Cruises Ltd., invalidating releases for activities on cruise ships, which was participated in by Leesfield & Partners‘ Robert Peltz as amicus curiae on behalf of the Florida Admiralty Trial Lawyers Association, is an important decision protecting the rights of cruise ship passengers, who are injured as a result of the negligence of cruise ships and their crew.

Read Robert Peltz Bio

Although RCCL centers much of its advertising around the FlowRider and other similar activities on its ships, it requires passengers to sign releases discharging it from all liability in participating in these activities, even for the negligence of its ship and crew. In Johnson, RCCL convinced District Court Judge Moreno to throw out Ms. Johnson’s case based upon the release, which she was required to execute. As a result, she never had the opportunity to have her case heard on its merits.

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The disaster that shook the passengers of the Costa Concordia when the ship ran aground and capsized near the Island of Giglio, Italy, while probably the most tragic in recent memory, was not the first tragedy of its kind.

In 1998, the Monarch of the Seas had an eerily similar incident, which, thankfully for the thousands of passengers on board, did not result in the loss of a single life.

MonarchoftheSeas_resize.jpg

On December 15, 1998, the cruise ship, Monarch of the Seas, operated by Miami based cruise company Royal Caribbean Cruises, was in the Bahamas, en route from St Thomas, U.S. Virgin Islands to Martinique. The ship had purposely deviated from its intended course in order to sail into St. Marteen to disembark a sick passenger who needed immediate hospitalization.

While the vessel awaited the return of the vessel’s crew, the ship drifted freely on an easterly heading. At about 1:25 a.m., the doctor and nurse returned to the vessel. The ship’s master himself then piloted the ship to starboard from an easterly course heading, steadied the vessel up and set a departure course of 160 degrees true to pass east of a marked reef known as the Proselyte reef. This course was based largely on the master’s mariner eye as well as on the Officer of the Watch’s feedback that the Automatic Radar Plotting Aid’s calculated Closest Point of Approach to the Proselyte reef lighted buoy on the 160-degree course. The master felt that this course provided the vessel a safe passage to the east of Proselyte reef as well as would allow a safe passage astern of an outbound sailboat that was just to the south and ahead of the Monarch of the Seas in the vicinity of the Proselyte Reef lighted buoy.

Unfortunately, the course of 160 degrees was established without first sufficiently determining the initial position of the vessel. Further, no track line for the 160-degree course was laid down or marked on the navigational chart in use at the time nor was the 160-degree course part of the voyage plan from St. Maarten to Martinique. Additionally, the ship’s chart used at the time of the grounding, was not updated with respect to an updated position of the lighted buoy on proselyte Reef.

The ship’s master steered the vessel on the right path before handing over the navigational watch to the Officer of the Watch. Before leaving the bridge, the ship’s master asked “How are we doing with clearance to buoy?” To this the Officer of the Watch replied “Closest point would be three cables off and safe.

Three minutes later, at approximately 1:30 a.m., the Monarch of the Seas raked the Proselyte Reef at an approximate speed of about 12 knots without becoming permanently stranded. Almost immediately emergency and abandon ship signals were sounded and the crew and passengers were mustered at their abandon ship stations.

To learn more about the events described above, read the Joint Report of Investigation into the Circumstances surrounding the grounding of the Monarch of the Seas.

At 2:35 a.m., the vessel was intentionally grounded on a sandbar in Great Bay, St. Maarten. The evacuation of passengers and crew began immediately and by 5:15 a.m., all 2,557 passengers were safely evacuated ashore by shore based tender vessels.

The Joint report by the United States Coast Guard and the Maritime Investigator (Osla, Norway) concluded that the primary cause of the grounding was human error by the ship’s master and his Bridge Resource Management Team. Multiple failures were assessed including:
(1) Accurately determine the position of their ship in relation to a known reef area.
(2) To navigate their ship in a manner which would give wide berth to such a hazard.

The investigation on the Costa Concordia disaster is still in its early stages, and yet an enormous amount of information and reliable evidence has already surfaced. It seems established that the ship deviated from its original course. Unlike the ship’s master of the Monarch of the Seas, Captain Francesco Schettino’s deviation was intentional and not necessary. Read this article to find out why Captain Schettino sailed so close to the Island of Giglio.
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